Privacy Policy

Privacy Policy

At Southeast Heating and Cooling, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services or visit our website.

Information We Collect

We may collect the following types of information:

• Name, phone number, and email address
  
  
• Service address and appointment details
  
  
• Communication preferences
  
  
• Customer feedback and inquiries
  
  

How We Use Your Information

We use the information you provide to:

• Schedule and manage service appointments
  
  
• Send service reminders, updates, or important notices via text message or email
  
  
• Respond to customer inquiries and provide support
  
  
• Improve our services and customer experience
  
  

Text Messaging & Opt-Out

By providing your mobile number, you consent to receive appointment reminders, updates, and service notifications from Southeast Heating & Cooling. Message frequency may vary. Message and data rates may apply.

We do not share your phone number or personal information with third parties for marketing purposes.

To stop receiving messages, you may opt out at any time by replying: STOP, CANCEL, or UNSUBSCRIBE.

Data Security

We take data security seriously and use appropriate measures to protect your personal information from unauthorized access, loss, or misuse. Data is stored securely and is only accessible by authorized personnel.

Your Rights & Choices

You may request to:

• Access or correct your personal data
  
  
• Delete your information from our system
  
  
• Update your communication preferences
  
  

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Southeast Heating and Cooling
4582 Atwater Ct STE 8,
Buford, Georgia 30518, USA
Phone: 770-265-8308